Privacy policy

Interested Who receive this information:
• customers engaged in commercial activities with the undersigned company
• suppliers of goods, materials and services, including employees and company employees
• customers wishing to file a complaint and / or request for information
• those who are contacted for the delivery of equipment and / or services

Owner Owner of the data relating to the management of the above services is FAMA INDUSTRIE S.r.l., based in via Altobelli n. 39 – Rimini (Italy)
Personal data collected Personal data that will be processed, with automated / informatic tools/hardware/software and not, by way of indication but not exhaustive, are the following:
• surname, name and place of birth
• tax code and / or VAT number
• the telephone number of the interested party and, possibly, mail or fax issued for communications
• address and street number of the office subject to service
• invoice delivery address
• Client code
• payment methods and any bank details
• All personal data necessary for satisfying the relationships between the parties will also be processed.

Source of personal data Will also be processed
• data coming from public registers, lists, deeds or documents that can be known by anyone, without prejudice to the limits and the procedures that the laws, regulations or community legislation establish for the information and publicity of data

Processing operations All processing operations on personal data (for ex. automated filing in the information system, organization according to company rules, storage and backup, consultation) will be carried out and within the limits of the purposes and methods described below.

Purpose The processing of personal data is for the following purposes only to.
a. To fulfill the obligations established by the law and by the community legislation, by the regulations for the management of our services;
b. Execute obligations deriving from a contract of which the interested party is part or to fulfill, before the conclusion of the contract, specific requests of the interested party;
c. Allow any commercial opening, the definition of cost estimates and the application of the amounts relating to contractual obligations, preliminary and related activities, including the delivery of informative material and equipment, the fulfillment by FAMA INDUSTRIE S.r.l., of the consequent services and obligations, including all administrative and accounting formalities;
d. Management of complaints, review requests or requests for information regarding the services provided;
is. Making data communications between subsidiaries or affiliated companies pursuant to Article 2359 of the Italian Civil Code;
f. Check the degree of satisfaction through satisfaction interviews. (*)
(*) Only with the optional consent of the interested party – not binding for the purpose of providing the services already indicated – to be issued expressly at the foot of this notice and revocable at any time through the contact details indicated below.

Methods The processing of data is performed through IT procedures, or in any case by electronic means and, in a residual way, by means of paper support by internal subjects, specifically appointed (by designation to persons in charge and / or responsible for processing). The data are stored in electronic archives and, where provided, in paper archives.
The Owner takes all appropriate security measures to prevent accidental loss, illicit and / or incorrect use and unauthorized access to personal data.
Personal data will be processed in compliance with privacy regulations EXCLUSIVELY by FAMA INDUSTRIE S.r.l.and will therefore NOT be sold to third parties.

Recipients Data will not be disclosed to third parties.
The whole treatment or phases of it will be performed by FAMA INDUSTRIE S.r.l..
Personal data may also be communicated to third parties contractually linked to FAMA INDUSTRIE S.r.l., such as banks and credit institutions, legal consultants, tax consultants, debt collection companies, companies that detect financial risks and that perform fraud prevention activities, etc.
Personal data will be processed exclusively by authorized parties and formally charged with the performance of these tasks, identified, instructed and made aware of the constraints imposed by law.

Data retention period The processing of personal data will take place throughout the duration of the services provided and in any case until the contractual obligations and legal obligations are terminated.
The data presented during the complaint and / or request for information will be processed for all the duration necessary for the correct management of the same or even later, within the limits of the limitation period for the fulfillment of all legal obligations.
The consent for the verification of the degree of satisfaction can be revoked at any time and will result in the cancellation of data.

Rights of the interested party The interested party may exercise the following rights provided for by the EU REGULATION 2018/679:
Art. 15 (Right of access): You can obtain confirmation of the processing of your personal data, access to them and to all the information contained in this information; In particular, the data controller will provide you with a copy of the personal data being processed at your request.
Article 16 (Right of rectification): You may obtain the correction of inaccurate personal data concerning you without undue delay and may supplement your incomplete personal data, including by providing an additional declaration.
Art. 17 (Right to cancellation): You may obtain the cancellation of your personal data without unjustified delay if the data are no longer necessary with respect to the purposes; they were unlawfully treated; for a legal obligation; if you have withdrawn your consent or oppose the treatment.
Art. 18 (Right to limitation of treatment): You have the right to obtain the limitation of treatment when one of the following hypotheses occurs:
a) if it disputes the accuracy of personal data, for the period necessary for the data controller to verify the accuracy of such personal data;
b) if the processing is illegal and you oppose the cancellation of personal data and asks instead that its use is limited;
c) although the Data Controller no longer needs it for processing purposes, personal data are necessary for you to verify, exercise or defend a right in court;
d) You have opposed the processing, pending verification of the possible prevalence of the legitimate reasons of the Data Controller with respect to his.
Art. 20 (Right to data portability): You have the right to receive personal data concerning you in a structured, commonly used and automatically readable format, and have the right to transmit such data to another data controller without Impediments on the part of the data controller to whom it is provided, if the processing is based on consent or on a contract and the processing is carried out by automated means.
Art. 21 (Opposition right): You have the right to object, in whole or in part, to the processing, therefore the data controller will refrain from further processing your data, unless it proves the existence of binding legitimate reasons to proceed with processing that prevail over the interests, on the rights and its liberties, or for the verification, the exercise or the defense of a right in court. If personal data are processed for marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such purposes, including profiling, to the extent to which it is related to such direct marketing. Where personal data are processed for scientific or historical research purposes or for statistical purposes, you, for reasons connected with your particular situation, have the right to object to the processing, unless the processing is necessary for the performance of a task in the public interest .
These rights and the right to revoke the consent can be exercised by email to the following addresses:
Tel. 0039 – 0541 – 388.222
Mail info@famaindustrie.com

Right to propose a complaint to the Supervisory Authority The interested party has the right to lodge a complaint with the competent Guarantor Authority.

Data Protection Officer The DPO is the Head of the Company’s Privacy Function.
The DPO can be contacted at FAMA INDUSTRIE S.r.l., based in via Altobelli n. 39 Rimini (Italy)
Tel. 0039 – 0541 – 388.222
Mail info@famaindustrie.com